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Visit Our Store
ISHAN SOFT TOYS Store Location
Store Address
Colombo Road, Godawela
Polgahawela
Kurunegala District
Sri Lanka
Store Hours
Physical Store: Monday - Sunday: 9:00 AM - 8:00 PM Online Store: Available 24/7 Customer Service: 9:00 AM - 9:00 PM
Getting Here
Located on the main Colombo Road for easy access
Free parking available
Public transport accessible
Look for our distinctive teddy bear signage
Frequently Asked Questions
We offer reliable shipping across Sri Lanka. Delivery times vary based on location, typically 1-3 business days for Colombo and suburbs, and 2-5 days for other areas. We also offer express delivery options for urgent orders.
Yes! We love creating personalized teddy bears and soft toys. Contact us with your requirements including size, color preferences, and any special features. Custom orders typically take 5-10 business days depending on complexity.
We accept returns within 7 days of delivery for unused items in original packaging. Items must be in perfect condition. Custom or personalized items cannot be returned unless there's a manufacturing defect. Please contact us before initiating any return.
Absolutely! All our toys meet international safety standards and are made from non-toxic materials. We provide age recommendations for each product and ensure no small parts that could pose choking hazards for younger children.
Yes, we offer wholesale pricing for bulk orders and retailers. Please contact us directly with your requirements for a customized quote. Minimum order quantities and special terms apply for wholesale customers.
Once your order is shipped, we'll send you tracking information via email or SMS. You can also call us directly for order updates. For online orders, you'll receive regular status updates throughout the process.
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